Privacy Policy
Last updated: July 2026
Introduction
This Privacy Policy describes how Mavario Holdings LLC, doing business as Visalia Appliance Repair Pros ("we," "us," or "our"), collects, uses, and protects your personal information when you use our website or services.
Information We Collect
When you request a quote or contact us, we collect the following information:
- Your name
- Phone number
- Email address (if provided)
- Property address (if provided)
- Details about the appliance service you need
We do not collect payment card information directly. Any payments are processed through secure third-party payment processors.
Cookies and Tracking Information
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our site. We collect information such as:
- Pages visited on our website
- General geographic location (city/region level)
- Device type and browser information
- Referring website or source
These technologies do not collect your name, phone number, email, or other personal contact information unless you voluntarily submit that information through a form on our website.
Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may affect the functionality of our website.
How We Use Your Information
We use the information you provide to:
- Respond to your quote requests and service inquiries
- Schedule and perform appliance repair services
- Send appointment confirmations and service updates
- Improve our services and customer experience
We do not use your contact information for unrelated marketing purposes. We will not send you promotional emails or messages about services you did not request.
SMS/Text Message Communications
If you opt in to receive text messages from us, we may send you appointment reminders, service confirmations, and other service-related updates via SMS. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP to any message. For more information, see our SMS Terms & Conditions.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- When required by law or in response to valid legal requests
- With service providers who help us deliver our services (such as scheduling software or payment processors), who are contractually obligated to protect your information
- To protect our rights, property, or safety, or that of our customers or the public
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Visalia Appliance Repair Pros
Mavario Holdings LLC
Visalia, CA 93277
Phone: (559) 553-1473